Today’s employees routinely use digital tools to manage their personal lives — for banking, shopping, fitness, and even dating — and now expect a similar level of convenience and connectivity in their professional environments.
Forward-thinking organizations are meeting these expectations through employee experience software platforms that transform how teams communicate and engage. Solutions such as Blink’s employee experience platform enable staff to feel more connected, motivated, and loyal to their company by simplifying communication and recognition.
Frontline teams, in particular, benefit from a unified employee experience solution. The “frontline connection gap” often leaves these employees isolated from leadership and peers, reducing both satisfaction and retention.
A mobile-first employee experience platform, such as Blink, bridges that gap by bringing everyone together wherever they work. It gives each employee a stronger sense of belonging, supports regular recognition, and creates continuous communication that makes work more fulfilling.
This guide from Blink outlines some of the best employee experience software platforms available today — helping you identify the right solution to connect your workforce and elevate engagement across your organization.
Whether your organization has frontline, desk-based, or hybrid teams, an employee experience software platform like Blink’s employee experience platform helps you meet and exceed modern employee expectations and deliver measurable improvements across engagement, operations, and culture. Here’s what effective employee experience software can help you achieve:
Enhanced employee engagement
Low employee engagement costs the global economy $8.8 trillion, according to Gallup. Employee experience platforms like Blink enable two-way communication, recognition, and collaboration that increase loyalty, satisfaction, and productivity.
Streamlined HR processes
The best platforms automate repetitive and time-consuming HR tasks such as time tracking, performance appraisals, and routine communication. By handling these automatically, HR teams free up time for human-touch, value-add work that improves the overall employee experience.
Improved talent management
Around 65% of frontline employees are unsure how to progress in their careers. Employee experience software provides continuous feedback, coaching, and development tools that help managers identify high-potential talent and guide employees toward advancement.
Data-driven insights
Comprehensive reporting and analytics capabilities enable organizations to measure engagement, sentiment, and performance. Blink’s platform, for example, supplies real-time insights that support better decisions, highlight trends, and surface issues early.
Employee recognition and empowerment
Employee appreciation and self-service tools make staff feel valued and informed. Access to essential information anytime, anywhere fosters a sense of support and connection across the organization.
A positive company culture
Transparent communication and meaningful connection — both core features of leading platforms like Blink — build positive company culture. When employees feel proud of where they work, satisfaction rises, churn decreases, and employer branding strengthens.
Key things to look for when choosing an employee experience software platform
Now that the benefits of an employee experience software platform are clear, it’s important to identify the key capabilities that define an effective solution. When choosing your platform, consider these essential features — many of which are core to Blink’s employee experience platform:
User-friendly interface
The best employee experience platforms minimize the learning curve. They should feel intuitive and familiar from day one, encouraging quick adoption across all teams.
Personalization and customization
Every organization is different. Choose a platform that lets you tailor tools and workflows to your company’s structure and employee needs.
Employee self-service
When employees can access the information and tools they need independently, HR teams spend less time handling routine requests and more time on strategic, people-focused initiatives.
Integration capabilities
For a seamless employee experience, ensure your platform integrates smoothly with existing business systems — from scheduling and payroll to communication tools. Blink, for example, integrates across multiple systems to provide a unified digital workplace.
Mobile accessibility
Frontline workers and remote employees often lack equal access to company tools. A mobile-first platform like Blink enables engagement and communication anywhere — whether on the shop floor, in the field, or during a commute.
Analytics and reporting
Select software that delivers robust analytics on engagement, satisfaction, and retention. Data-driven insight helps HR teams make informed decisions and address trends early.
Comprehensive feature set
To reduce the need for multiple apps, look for a platform that combines employee engagement, feedback, rewards, performance management, and learning and development. Blink’s platform consolidates these into one accessible hub, simplifying management and improving the overall employee experience.
15 best employee experience software platforms
1. Blink
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Blink is a leading employee experience app and communication platform purpose-built for frontline teams. As a mobile-first solution, Blink unifies dispersed workers and connects them with leadership through an intuitive, easy-to-use interface.
Users can quickly launch pre-loaded or custom employee surveys, add mandatory reads to a shared company news feed, recognize colleagues for outstanding work, and access real-time insights on engagement, satisfaction, and retention.
Built around frontline accessibility, Blink’s Hub centralizes essential information, including pay stubs, schedules, and key documents. Its interface encourages high adoption and consistent daily use — ensuring every employee stays informed, valued, and connected.
Key features
- News feed
- Employee surveys
- Employee recognition
- Secure chat function
- Content hub (Blink Hub)
- Insights and analytics
- Integrations
- Mobile-friendly design
- Content translation
Even after identifying the right employee experience management software, securing senior leadership buy-in remains essential. Before presenting your case, gather evidence and insights in the following key areas — all central to the successful implementation of a platform like Blink.
Developed by the team at Blink, the platform brings together communication, engagement, and HR functionality in one secure space. It’s designed to strengthen connections and alignment across all levels of an organization while reducing the administrative burden on HR teams. The essential guide to executive buy-in for frontline employee experience
Scalability: Evaluate how your chosen platform will adapt to your company’s future needs, including long-term growth and an expanding workforce. Blink’s platform is designed to scale seamlessly as organizations expand, supporting larger teams without adding administrative complexity.
Implementation: Assess how straightforward it is to deploy your software and integrate it with existing systems. A solution such as Blink simplifies this step with pre-built integrations and guided onboarding.
User adoption: An employee experience platform only delivers value when employees actively use it. Confirm that your software has a proven record of adoption. For example, 97% of employees at Care Synergy now use the Blink app, demonstrating how intuitive design drives engagement.
Vendor reputation and support: Review customer testimonials and case studies to verify a provider’s reliability and service quality. Blink’s long-term partnerships and customer success programs help ensure ongoing performance and satisfaction across industries.
Case study: Elara Caring
Elara Caring employs more than 32,000 caregivers who provide in-home and hospice support to patients across the United States. The organization faced a significant communication and coordination challenge:
- Without company-issued phone numbers or email addresses, caregivers felt disconnected from both colleagues and headquarters.
- An outdated manual scheduling process left hundreds of shifts unfilled each week.
- The existing HR platform failed to meet employees' operational and engagement needs.
To close these gaps, Elara Caring implemented Blink’s employee experience platform, developed by joinblink.com. The mobile-first platform unified essential communication, scheduling, and feedback tools into a single, secure, accessible application. Managers and caregivers could now share updates through a company news feed, manage shifts in real time, and recognize great work — all from their smartphones.
The impact was immediate. Workforce efficiency improved, communication bottlenecks were eliminated, and employees felt more connected to both their teams and leadership. Ninety-five percent of employees now report stronger connections to Elara, and 96% would recommend Blink’s platform to others in their field.
Read the full Elara Caring case study on joinblink.com
2. Culture Amp
Culture Amp is an excellent choice if you want to improve your performance tracking process. You can set and track employee targets, create personalized L&D plans, and access historical conversation and 1:1 data so managers can provide actionable feedback.
This employee experience management software also gives you access to a ton of data. This provides a great basis for analysis and insight. And the platform even does some of the hard work for you too, using employee engagement stats to predict staff turnover.
Key features
- Reporting and analytics
- Turnover prediction tool
- Performance reviews
- Goal tracking
Pricing
Contact sales team for prices
3. Bonusly
Bonusly is a great option for employee recognition. Employees meet personalized targets and build up points, which they can then use to claim a selection of rewards, all via the platform.
Whether you want your team to go above and beyond for customers, meet their sales quota, or simply engage with a request for employee feedback, Bonusly helps you to promote and recognize the employee behavior you most want to see.
Key features
- Peer-to-peer recognition
- Employee rewards
- Goal setting
- Reporting and analytics
Pricing
- Core: $3 per user/month
- Pro: $5 per user/month
Contact sales team for custom plans
4. Lattice
With Lattice, you’ll find it easy to launch employee surveys, celebrate employee wins, and get real-time experience data with the help of the platform’s Pulse feature and sentiment analysis. Lattice also supports employee development opportunities. It connects individual work to business outcomes so employees can view their progress easily.
Key features
- Reporting and analytics
- Employee surveys
- Employee recognition
- Goal management
Pricing
- Performance Management + OKRs and Goals: $11 per user/month
- Engagement: +$4 per user/month
- Grow: +$4 per user/month
- Compensation: $+6 per user/month
5. Qualtrics XM
Qualtrics XM offers several products, one of which they’ve designed specifically for people teams. The employee experience platform uses AI and automation, so you can continually gather and assess employee feedback and get to know employee views at every point in the employee life cycle.
Data analytics tools help you to connect employee feedback to customer experience and business outcomes – so you can target employee experience improvements where they stand to make the most difference.
Key features
- 24/7 technical support
- Automation tools
- Analytics and reporting
- Action plans
Pricing
Contact sales team for prices
6. Workhuman
Workhuman is built around social recognition. Team-based social feeds support peer-to-peer appreciation. Employees gain recognition points, which they can exchange for personalized and locally sourced rewards. And an AI-powered Inclusion Advisor gives real-time feedback on recognition posts to prevent unconscious bias and promote a culture of belonging.
Key features
- Employee recognition
- Performance management
- Translation into 34+ languages
- Community building
Pricing
Contact sales team for prices
7. Mo
Mo is one of the best employee experience software platforms for team communication and appreciation. It allows you to share successes, recognize results, and reward good work.
Standout features include the Mo assistant, which helps people managers to remember work anniversaries and prompts them to appreciate employees who haven’t had a pat on the back in a while, and the social feed, where you can start conversations, prompt employees to start conversations, and ask for employee feedback.
Key features
- Team appreciation
- Social feed
- Employee feedback
- Insights
Pricing
- Starter: $3 per user/month
- Level Up: $5 per user/month
Contact sales team for custom plans
8. Motivosity
Motivosity provides tools for every stage of the employee journey. From recruitment to onboarding to development to career progression and even an employee’s company exit experience. The basic plan gives you access to a company social feed, great for important announcements and getting to know co-workers. Add-ons include Recognition and Rewards, Manager Development, and Employee Insights.
Key features
- Social feed
- Employee recognition
- Manager training
- Surveys and insights
Pricing
- Motivosity: $2 per user/month
- Recognition and Rewards: +$2 per user/month
- Manager Development: +$2 per user/month
- Employee Insights: +$2 per user/month
9. WorkTango
WorkTango (formerly Kazoo) allows you to highlight the strengths and skills of peers and employees, while a points and rewards system incentivizes key behaviors. It’s one of the best employee engagement platforms for teams who want to make recognition an integral part of their company culture.
Key features
- Employee recognition
- Goal setting and feedback
- Surveys
- Analytics and reporting
Pricing
Contact sales team for prices
10. 15Five
15Five is one of the best employee experience software options if you’re looking to connect employee work with business objectives. Managers and employees can create career paths that motivate performance. Employees can identify their strengths and how these align with their goals.
Key features
- Goal setting tools
- Feedback
- Employee recognition
- Manager coaching
Pricing
All of the following prices are billed annually:
- Engage: $4 per user/month
- Perform: $8 per user/month
- Focus: $8 per user/month
- Total Platform: $14 per user/month
11. Leapsome
Leapsome is a solid employee engagement software, particularly if you’re looking for a solution that can scale with your company. You can select the modules you need, adapting the software to the size and budget of your organization. With Leapsome, you can run meaningful, well-structured meetings. You can also congratulate co-workers publicly and share private feedback too.
Key features
- Employee feedback
- Learning and development
- Goal setting
- Employee competency framework
Pricing
Pricing starts at $8 per user/month with the option to add on the extra features you need
12. BambooHR
BambooHR provides a huge range of HR tools. Teams can use it to track payroll, hours worked, and paid time off. The platform offers recruitment and L&D tracking tools.
As well as making life easier for HR teams, BambooHR has a couple of features designed to improve the employee experience. Wellbeing and eNPS surveys help teams to understand the employee perspective, while performance tracking tools support employee progression.
Key features
- Performance reviews
- Time tracking
- Payroll management
- Applicant tracking system (ATS)
Pricing
Contact sales team for prices
13. Officevibe
If you’re looking for an easy and effective employee survey tool, Officevibe is an excellent choice. Officevibe is just one of the HR products available under the Workleap umbrella and this offering is laser-focused on employee experience.
The platform gives managers tools to become better leaders and build happier teams. Pulse and customized surveys, peer-to-peer recognition, and 1-1 meeting tools that guide meaningful and productive conversations are all at a manager’s disposal.
Key features
- Surveys
- Employee feedback
- Employee recognition
- Performance tracking
Pricing
- Free: $0 per user/month
- Essential: $5 per user/month
- Pro: $8 per user/month
14. Workvivo
Another good employee experience management software, Workvivo helps organizations streamline their communications and showcase their company culture, even when teams work remotely. When posting on the social feed, employees can link their posts to company values and goals. And with the Badge Feature, managers can recognize employee achievements publicly.
Key features
- Social feed
- Employee recognition
- Content hub
- Analytics & insights
Pricing
Contact sales team for prices
Read more: Workvivo alternatives
15. Jostle
An intuitive platform with a quick and easy setup process, Jostle is another popular employee engagement platform. It works to connect everyone within an organization, providing a social feed and a space for shared documents.
Managers can set tasks and then use built-in chat functions to track progress. They can also separate the social feed by location or team, ensuring that the right information reaches the right people.
Key features
- Social feed
- Surveys
- Peer-to-peer recognition
- Document and policy sharing
Pricing
Prices depend upon the number of employees you have. For an organization with 15-50 employees, prices are as follows:
- Bronze: $5 per user/month
- Silver: $9 per user/month
- Gold: $12 per user/month
Smaller organizations can expect to pay more per user. Larger organizations can expect to pay less. Prices for the Platinum plan are available from the sales team.
Additional considerations for HR teams
You may already be sold on a particular employee experience management software, but getting senior leadership buy-in is a vital next step. Before entering conversations about the type of tool you’d like to implement, be sure to gather information on all of the following:
Read more: The essential guide to executive buy-in for frontline employee experience
- Scalability – Find out if and how your chosen platform will respond to your company’s future needs, considering long-term company growth and an increase in the number of employees.
- Implementation – Determine how easy it is to implement your chosen software and whether it integrates with your other existing systems.
- User adoption – An employee experience platform provides very little value if employees don’t use it. Check whether your chosen platform has a user-friendly interface and a history of high adoption rates. We’re proud that 97% of employees at Care Synergy are now using the Blink app. Find out more by watching our on-demand webinar.
- Vendor reputation and support – Take a look at customer reviews, testimonials, and case studies to find out whether your software provider has a good track record in terms of product quality and client care.
Case Study: Elara Caring
Elara’s 32,000 carers spend their workdays caring for patients in their homes or in hospice settings. The company faced a million-dollar communication problem:
- Without company phone numbers or email addresses, carers felt disconnected from their co-workers and head office
- Carers wanted shift opportunities but an inefficient manual system meant hundreds of shifts went unfilled each week
- The company’s existing HR platform was failing to meet the needs of employees and the wider organization
Elara saw a solution in Blink. Our platform gathered all the information and tools that employees needed in one easy-to-use platform that everyone could access from their smartphones. Employees and managers had access to a social feed, shift scheduling, employee feedback and employee recognition tools.
The result? Improved workforce efficiency and streamlined communications. Thanks to Blink, Elara has transformed the employee experience. 95% of employees now feel more connected to Elara and 96% would recommend the platform.
Read the full Elara case study.
FAQs
#1. What is employee experience?
Employee experience (EX) refers to the overall perception and emotional connection an employee has with their organization throughout the entire employment journey. It influences engagement, productivity, and retention — factors that nearly 80% of executives consider vital to business success.
Employee experience evolves across multiple touchpoints: recruitment, onboarding, management interaction, growth opportunities, peer communication, and company culture. Platforms like Blink’s employee experience platform help organizations actively shape and measure these stages to ensure a consistent, positive experience for every employee.
#2. Who uses employee experience software?
HR teams are the primary users of employee experience software. On Blink’s platform, HR leaders can collect feedback, recognize achievements, and share organization-wide updates while tracking engagement and satisfaction metrics in real time.
Employees benefit too. Through Blink, they can connect with co-workers, communicate with leadership, access essential documents, and manage their schedules — all from a single mobile-first hub.
IT teams also play an important role. They handle implementation and integration, ensuring the platform connects with other company systems. For instance, with Blink Hub, IT departments can centralize policies, guides, and resources, making them instantly accessible to every employee.
