Blink. And boost frontline engagement and productivity with our employee app.

Frontline workers historically have higher rates of turnover than their office-based peers. An employee mobile app like Blink helps address some of the chief concerns in frontline organizations: lack of transparency into the business, difficulty creating community, lack of two-way communication, and feeling left behind in digital transformation efforts. 

Investing in an employee engagement app that encourages collaboration and communication makes everything from onboarding, training, and beyond better for frontline workers and pays dividends by reducing turnover rates and keeping workers engaged every day. Blink customers have industry leading adoption rates for their employee app—up to 95% of employees reached—and that’s driving employee turnover down by 26% for some.

While there are many surface-level similarities between an employee app and a traditional employee portal, there are fundamental differences that make the former a better solution for frontline organizations. 

First, traditional employee portals are designed primarily for top-down communication and information sharing in an office environment. For a mobile-first frontline worker, the experience with a traditional employee portal can feel limiting and frustrating on a mobile device. Without a computer or corporate email, access may not even be possible for frontline workers. 

Second, a traditional employee portal or company intranet isn’t designed to deliver information in the way most frontline workers need it. With so much historical data stored in the portal, it can be hard to find and consume the right information. Ultimately, this leads to unnecessary time wasted searching, redundant work, or a disengaged worker. 

Blink’s employee mobile app allows you to bring the digital workplace to the frontline with a familiar social media-style interface, text-message-like communications, and a personalized experience for each location, role, and individual. Even though the information may be similar in the app and the portal, the app works anywhere for anyone to get them what they need.  

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The digital divide between remote and on-site teams grows every year. Remote workers often lack access to the same hardware and software that office workers rely on to communicate and collaborate efficiently with. 

With Blink’s employee app, remote workers using the mobile app and on-site teams working on the desktop can communicate in one-on-one or group secure chats and share information easily through the Content Hub. Integrations with common collaboration tools like Microsoft Sharepoint and Workday ensures remote workers have access to the same systems and information as their office-based peers—without having to navigate each app and login separately on their phone. 

Blink customers use the employee app to connect remote and on-site teams for everything from onboarding and training to daily task assignments and IT help.

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For many frontline organizations, HR processes can be highly manual and place a large burden on management and HR organizations. When frontline workers lack corporate emails or other authentication credentials to access corporate tools, the problem is further compounded. Printing schedules, managing paper time-off requests, and communicating schedule changes through phone calls and texts waste a surprising amount of time and money for companies.

A mobile employee app like Blink provides one convenient place for time tracking, sick and vacation leave requests, and benefits management. Employees have more control and transparency. And employers get more time back in their day by streamlining these processes in one app.

A good employee app is one that makes your employees’ experience better. For frontline workers, a good employee app needs to be simple to use on a mobile device—without sacrificing functionality compared to desktop apps. An easy-to-use employee app lowers the barrier for workers to get engaged, provide feedback, and increase adoption across other vital tools. 

To that end, look for employee apps that are designed mobile first, feature deep integrations with single sign-on access to other tools to minimize the number of apps and logins that employees need to manage, and provide effective communication and collaboration features to reduce the chances that frontline workers and managers find other, unsanctioned channels. 

The mobile employee app you choose should match your unique company culture and frontline needs. Transforming the digital workplace for frontline workers will involve or affect many teams beyond the frontline workers and managers—HR, Communications, IT, and executives will have a stake in what happens.

Start by understanding the needs and expectations of each stakeholder group. How is frontline communications and engagement happening today? What business goals will be impacted by improving frontline communications? How is the current solution(s) impacting each stakeholder group? How will each stakeholder group use the employee mobile app?

Once you know what challenges your solution is solving and how each stakeholder group is involved, you can better examine the features and functionality of Blink and other employee engagement apps.

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Our app is designed to work seamlessly on mobile devices, providing push notifications, calendar access, and an intuitive user interface right at your fingertips. The app is available to download on iOS and Android devices, as well as desktops for extra convenience.

An employee app keeps employees engaged, improves internal communication, and helps employees get the most out of their experience. Employees can use an app to access important documents, stay up-to-date on company news and events, and connect with coworkers in real-time, providing wider benefits to your organization as a whole.