Financial Services

Find out how Blink keeps one of the world’s oldest and most well known financial institutions competitive.

Staying ahead of the game.

What do you do when the pace of change gets faster every week, but at the same time your organization is becoming increasingly distributed and global? How do you keep everyone informed? How do you use technology to accelerate change, drive engagement in the mission and improve performance? The answer is by connecting your distributed workforce with an employee experience app.

The challenge.

Offer employees a modern platform for work and a communication tool, within a strict regulatory and compliance framework.

Internal communications were struggling to consistently reach all employees. This was limiting the impact of their campaigns.

Data from exit interviews confirmed that giving employees the right tools was key to attracting and retaining the best talent.

Employees were bringing their own messaging solutions to work from the consumer space, introducing a compliance risk in this highly regulated organisation.

The approach.

Blink delivered the digital experience employees expected and also exceeded the required audit and compliance standards.

Blink enabled employees to message each other and work together from day one. The persistent group chat model was familiar and quickly gained traction, displacing the ad-hoc tools that had crept in.

Blink Feed gave employees a single portal to access their most-used business tools. It was quickly adopted and shown to be software that employees actually enjoyed using.

The Internal Communications team leveraged this, using Blink to push corporate messages and event information into employee feeds. Internal Comms benefited from reaching people within the app they now opened every single day.

Reach increased by 83%, whilst engagement per-post increased on average of over 380%.


Consumer like experience that’s a joy to use

Blink mirrors many features and experiences that we are used to from apps that we use daily in our social lives. Bringing a familiar and powerful experience into our working lives.

Blink Feed reduces daily friction

The ability to connect with people, access tools and key documents from a single application has cut down on time wasted jumping from one tool to another reducing friction and delivering instant ROI.

Non reputable audit log

While content remains private, monitor what's happening is made possible thanks to the Blink Audit Log. This log allows the Internal Communications Security team to track how Blink is being accessed and act on major incidents when alerted to them.

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