Keeping connected while expanding

Revo Fitness is an Australian gym with a mission to make fitness affordable and accessible to everyone. They have one simple and straightforward membership with no lock in contracts, open 24/7 and only $9.69 per week.
Blink on Laptop and Mobile Phone

Revo Fitness in numbers

400

employees

97%

active users

27

gyms

The challenge: a lack of consistent communication

Revo Fitness partnered with Blink in 2018 to accelerate its growth across Australia. When Revo was smaller, it had a Facebook group to interact with team members across the business. However, as the company grew “it was no longer professional, and we needed a platform to make our own - we don’t want our team having to use Facebook to communicate while at work,” said Revo Chief Strategy Officer, Dain Moreton.

Revo had reached a size where it needed to share consistent and clear information to all 400+ employees. Dain and his team spent time listening to the problems staff were facing, and identified the need for:

Enabling new starters to have all the information required on day one in one place

Easy access to business information including business employment policies, procedure guidelines and reporting documents

Effective ways to reach and engage with new staff

"We don’t want our team having to use Facebook to communicate while at work."

Dain Moreton, Chief Strategy Officer · Revo Fitness

The solution: driving three key strategies

Consistent communications

By using Blink’s Feed - a personalized news feed for every frontline worker - the team was able to deliver critical communications at scale.

“Anyone can flick a message at their fingertips allowing for stronger connectivity and communication across the organization” (Dain Moreton).

Growth and expansion 

The team at Revo used Blink’s Hub - a centralized and secure frontline environment where digital forms, policies, safety guidelines and other relevant documents are stored - to provide new starters with all the right tools, resources and information to be efficient from day one.

Efficiency

Revo uses Blink’s Hub to also manage workflows and increase efficiency, as it allows easy frontline access to other business software, such as Zendesk and TypeForm for sending out surveys

This also included merchandise orders through Shopify: “I can go onto Blink, fill out the purchase form and that would go straight into Shopify and we can pick, pack and ship out the order,” says Dain.

"Other platforms like Slack, and workflow management platforms like Monday we use in other areas of the business. As for frontline communications, Blink is the best."

Dain Moreton, Chief Strategy Officer · Revo Fitness

The impact: achieving national expansion 

By enabling an efficient and successful nationwide expansion, Blink has become a core part of Revo’s culture:

“We rolled it out at the right time to build a culture of using Blink and engrain it early on in the business,” said Dain.

Today, Dain is confident that Blink will support the continuation of Revo’s national expansion.

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