The Winter 2025 product release highlights Blink's latest innovations — some already live and others rolling out over the next quarter. Missed our Autumn 2024 release? Check it out here!
At Blink, our employee experience platform is always evolving to keep pace with the ever-changing needs of organizations and their teams.
In line with our dedication to creating exceptional employee experiences — whether on the frontline or in the front office — we’re excited to introduce our latest product features, built to transform how employees connect with their organizations and each other.
From enabling easy communication with in-app calling and live streaming, to powering better outcomes through enhanced data intelligence, these powerful new features are designed to support a connected, engaged, and uplifted workplace.
#1. Voice and video calling: Power real-time, in-app collaboration
We’re excited to announce the addition of native 1:1 video and voice calling within Blink, making it even easier for employees to connect, collaborate, and deliver real-time results for your business.
This new feature will include:
- Streamlined communication: Enables seamless 1:1 video and voice calls directly from individual chats or colleague profiles on mobile.
- Built for international teams: Ideal for organizations with global workforces who need quick and reliable access to colleagues.
- Future-proof design: Will launch on mobile, with plans to extend to desktop and explore group calling capabilities.
- Flexible add-on: Available as an optional feature priced based on users, ensuring scalability for any organization.
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#2. Live streaming: Go live with all employees at once
Bring your live events to life on Blink! Our new live streaming feature lets you promote and host events directly in the Feed, fostering real-time engagement and interaction.
Here’s what you can do:
- Stream seamlessly via Vimeo or YouTube, with full support for Vimeo interactions on Blink.
- Share streams from other platforms using Real Time Messaging Protocol (RTMP) for an additional cost.
- Engage your audience as they comment and interact during your event.
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#3. Advanced employee intelligence: Unlock organizational insights
Discover what drives your organization with Advanced Employee Intelligence — an upgraded analytics suite that goes beyond the basics to tackle turnover, engagement, and productivity. These actionable insights, available as a paid add-on feature, will empower you to address challenges proactively and foster a thriving workplace.
Transform your data into a powerful driver of organizational success with four core pillars of insights:
- Activation: Ensure every employee is connected and engaged with activation metrics by team and role, plus gamified nudges to boost adoption.
- Communication: Maximize the impact of your messages with heat maps and deep-dive analysis into communication effectiveness by category, media, and more.
- Engagement: Track and improve satisfaction with tools like engagement leaderboards and influencer metrics that spotlight key communicators.
- Productivity: Streamline workflows by analyzing app usage, tool access, and shift management to reduce friction and optimize efficiency.
#4. Journeys 2.0: Engage employees before day one
Make a lasting first impression with Blink’s new Journeys for preboarding! This enhancement to our Journeys feature allows managers to kick off onboarding before an employee’s first day, creating a standout employee experience right from the offer stage.
Here’s what’s new:
- Include line managers in the journey for a seamless, supportive experience.
- Use enhanced start-date triggers to send tailored communications ahead of the first day.
- Deliver a bespoke preboarding journey that sets the stage for success.
#5. Image-first feed: Curate the content experience
We’ve made the Feed even better with a new posting experience designed for high-quality, highly curated content that stands out and visually engages users.
Here’s what’s new:
- Choose your layout: Opt for the classic look or an enhanced layout that puts your images front and center.
- Audience-first review: See how your post will appear to your audience before you post.
- Simple to use: The curation and review steps are seamlessly built into the posting process.
#6. Self-service SSO: Simplify access to third-party systems
Our new self-service SSO feature streamlines user access to key third-party systems directly through Blink, reducing the need for multiple logins and improving overall security. This feature makes it easier than ever to connect Blink with the tools your teams rely on.
Key takeaways include:
- Enhanced user experience: Simplify workflows by allowing users to access essential systems without remembering multiple passwords, driving better uptake and ease of use.
- Flexible configuration: Administrators can set up and manage SAML 2.0 Single Sign-On directly from the Blink Admin dashboard, enabling seamless integration with your Service Provider.
#7. Polls as Stories: Boost engagement with a visual integration
Take your Polls to the next level by sharing them through Stories, including our new image-first Polls feature, to maximize visibility and participation. This integration helps make employee feedback and interaction more accessible and engaging than ever.
Here’s what you can do now:
- Increase engagement: Promote Polls in Stories to capture attention and encourage more responses from your teams.
- Visual appeal: Leverage image-first Polls to create a dynamic and engaging experience, driving curiosity and interaction.
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#8. Chat and channel moderation: Maintain a professional communication environment
Administrators now have greater control over chats and channels with new moderation capabilities, including the ability to hide certain types of content when necessary. These tools empower admins to foster a safe, engaging, and well-managed communication space for everyone.
With this feature, you’ll gain:
- Improved oversight: Maintain a positive and professional environment by managing and moderating conversations directly within chats and channels.
- Content management: Use the “hide” feature to remove inappropriate or irrelevant content, ensuring discussions stay on track.
#9. Dark mode: A new way to experience Blink
Enjoy a more comfortable and visually striking interface with our new dark mode feature, now available via a simple toggle in your settings. This update adds a touch of personalization and comfort to your everyday platform experience.
With dark mode:
- Improved comfort: Reduce eye strain during late-night use or in low-light environments with a sleek, dark interface.
- Personalized experience: Give users the flexibility to choose between Light and Dark modes based on their preferences.
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Coming soon
Get excited for updates to the Hub experience, moderation enhancements, and in-app events management!
Bring your consumer-grade employee experience to life
As we kick off a new year of workplace evolution, our mission remains unchanged: to deliver tools that strengthen connections, boost productivity, and ensure every employee enjoys a seamless and exceptional experience — no matter their role or location.
These latest product enhancements reflect our commitment to helping organizations supercharge their employee experience as we step into 2025.
