Is your internal comms tech stack bursting at the seams?
Technology should make work easier. The right internal communications tech has the power to transform the employee experience and get everyone pulling in the same direction.
But when your internal comms tech stack is bursting with tools — all pinging, updating, and overlapping — things get messy.
With different tools for communication, collaboration, engagement, and more, employees get a fragmented digital experience.
And for the IT team behind the scenes? It’s a constant juggling act of integrations, logins, security, support tickets, and updates — plus eye-watering costs for all those subscriptions.
Of course, each one of those digital tools serves a purpose. But used together, they can create friction, silos, and a digital employee experience that doesn’t live up to expectations.
Overwhelmed by your tech stack? There’s a better way.
Let’s explore how to consolidate your tools without compromise — and why a single, mobile employee app can simplify your stack, save your budget, and elevate the experience for everyone.
The current state of internal comms tech: A tool for every need
Internal communication teams wear a lot of hats. They’re responsible for amplifying company culture, keeping track of employee sentiment, sharing essential company updates, and boosting employee engagement.
To tick all those boxes, many organizations end up with a patchwork of internal communications platforms. A survey tool here. A chat app there. A weakness in one tool is fixed by bringing another software solution into the mix.
In any given organization, there are often separate tools for:
- Real-time chat and collaboration
- Social media-style engagement
- Critical communications
- Employee surveys and feedback
- Employee training
- Virtual meetings and town halls
- AI content support
- Employee journeys
- Peer recognition
- Task management
Before you know it, these tools are fighting for employee attention. They’re adding to the noise and making it harder for comms teams to cut through with vital messages. Maintaining multiple, overlapping solutions is also costly — and it creates a real headache for CIOs and IT teams.
{{mobile-hub="/image"}}
The CIO’s challenge: Complexity, cost, and employee fatigue
If you’re managing a complicated internal comms tech stack, you’re probably experiencing one, if not all, of the following challenges.
IT burden
Managing integrations, security, compliance, and maintenance for multiple tools puts a strain on your IT team. Help desk tickets mount up because users struggle to learn each new platform and remember all those login details. For companies with high employee turnover rates, onboarding and offboarding staff across different platforms takes up a huge amount of time.
Cost overload
A bloated internal comms tech stack eats into your budget. When different tools cover similar ground, you pay multiple times for the same features, many of which aren’t even used by your comms team or employees. Costs mount up, draining resources that could be better used elsewhere.
Employee disengagement
App overload kills engagement. Employees bounce between platforms. They miss messages. Some tune out completely. You get poor usage and adoption rates — and a tech ROI that simply doesn’t add up. Despite (on paper) covering all the bases, your internal communication tools don’t provide the seamless digital experience employees have come to expect.
{{mobile-desktop-main="/image"}}
The solution: An all-in-one employee app
With new and improved internal comms tech tools on the market, it doesn’t have to be this way. You don’t need to make do with a hotchpotch of platforms, each fulfilling a slightly different internal comms function.
Instead, you can consolidate all internal communications and workplace tech into one software solution. And you can do this without compromising on security, functionality, or the employee experience.
With a unified employee app, you have one platform, one login, and one powerful digital workplace for all your internal communication needs. Here’s what consolidation can do for your organization.
One hub for all communications
The best employee communications apps bring all comms under one digital roof. So everyone can stop toggling between tabs!
Employees can access a news feed, instant messaging, alerts, surveys, and videos from the same dashboard. Comms teams can unify their messaging across integrated communication channels. IT teams have just one comms platform to manage and maintain.
Streamlined integrations with existing enterprise tools
The right employee app acts as a hub for all workplace tech. It offers seamless integrations with tools like Workday, ServiceNow, and Microsoft 365.
Your team doesn’t need to spend time creating and customizing integrations from scratch. And with one command center, it’s easy to maintain, secure, and scale your tech ecosystem.
Improved user adoption and engagement
Fewer internal communication tools means less friction and high levels of user adoption. What’s more, with single sign-on (SSO) and deep integrations, users can access all workplace tools via one central, user-friendly dashboard.
Everything from HRIS tools to L&D programs to pay stubs is right at employee fingertips. So adoption of other workplace tech improves too. And — if you pick a mobile-first solution — you improve uptake among frontline employees, which means better comms engagement across your entire workforce.
Reduced costs and complexity
By eliminating redundant software and establishing a single employee app you reduce costs and complexity. Your budget goes further — and your IT team is less stretched, so they can focus on value-add activities instead of tackling endless support tickets.
{{mobile-main="/image"}}
Why Blink? The all-in-one employee app
Blink was built as an all-in-one workplace solution — everything your workforce needs in one intuitive platform designed for easy use on mobile devices.
Wondering whether our employee app is the answer to a sprawling internal comms tech stack? Take a look at what Blink can bring to your organization.
Real-time chat and collaboration
Blink makes a great alternative to Slack and Microsoft Teams, particularly if your organization has a lot of frontline workers. As a mobile-first solution, Blink gives all employees easy mobile access to secure chat and collaboration tools via both desktop and smartphone apps.
Social-style news feed and engagement
Workplace from Meta will soon be defunct. But your workforce can still enjoy an engaging social-media-style experience with Blink. You get a news feed and other modern social features, like Stories, Communities, live streaming, and user profiles.
Mobile alerts and push notifications
Say goodbye to a tangled web of email and SMS communication (which most employees ignore anyway). With Blink, you can use mobile-first alerts and push notifications to share critical updates with your workforce.
Surveys and pulse checks
Surveys and polls are another built-in Blink feature, so you don’t need a third-party tool to find out what your workforce is thinking and feeling. Your comms team can seek regular feedback from employees and view survey data alongside platform usage stats.
Video and live updates
Blink offers integration with Zoom. But you can also use native tools for video and live updates. Users can video call from within chat. Leaders can use the live stream feature to host company-wide meetings from the news feed, giving employees the option to comment and interact during the event.
AI-powered content
Another big benefit of Blink is its built-in AI functionality. Users don’t have to switch between ChatGPT and your employee communications platform. Instead, they can keep their data safe and sound by getting Blink to create, improve, or summarize content, right within the feed.
A wide range of integrations
Blink’s App Marketplace contains integrations with many of the most popular workplace tools. You can set up integrations with your learning and development, project management, CRM, payroll, HR software, employee scheduling, time tracking, and more. One app, one seamless experience: Get one-click access to what you need, when you need it.
Easy identity management
Another way Blink eases the load of your IT team is with user management tools. Rather than using another external identity management provider like Okta, you can use Blink to automate user administration, assigning permissions based on groups, job roles, location, and more. You can use single sign-on right in the app, reducing the number of accounts and login details you’re responsible for.
Rock-solid security
Blink can handle authentication, including secondary biometric authentication, for you. You can also fence particular functions, controlling the areas that workers can access in integrated tools. Blink gives you everything you need to keep company data safe on employee devices.
{{less-is-more="/callouts"}}
Simplify, save, and strengthen employee experience with an employee app
Lately, the internal comms text stack has become a little… unwieldy. In many organizations, a complex network of tools is harming the employee experience, complicating internal communications, and stretching IT teams to the limit.
But with the help of an employee app, you can fix all that.
Employees get a dynamic digital workplace, where they can access multi-media company news and time-sensitive critical updates. It’s easier than ever for them to connect with co-workers, launch video calls, and respond to surveys.
Your internal comms team has tools to share information and gather feedback on employee experience. They can unify their messaging and keep a close watch on employee engagement figures across all workplace software.
And last but by no means least, an employee app brings benefits for your IT team too. Streamlining your tech stack reduces tickets and software maintenance tasks. It frees up your budget while bringing comms clarity to your entire organization.
Blink. And create a streamlined digital experience for every worker and every team.
