Blink makes big moves and receives 5 new badges in Spring G2 results

Thanks to our awesome customers leaving stellar reviews on our G2 profile, we are excited to announce we have gained 5 new G2 Trust Badges for being high performers in various categories, including “Enterprise Employee Communications.”

‍What is G2 and why does it matter?

G2 is the world’s largest and most trusted software marketplace. More than 90 million people annually — including employees at all Fortune 500 companies — use G2 to make smarter software decisions based on authentic peer reviews. 

That means when companies like Blink improve their rankings and earn G2 Trust Badges, it’s because users are actually taking the time to share their experiences with the products. 

‍Blink’s new G2 trust badges for spring 2024

Blink’s CEO Sean Nolan shared his thoughts on the recognition, saying, “For years, frontline communications, and frontline digital enablement more broadly, has challenged companies regardless of industry or location. To see that Blink is helping our customers stay connected in a meaningful way and helping frontline workers thrive like never before, is the best validation of the product and culture we’ve built here. For our product and support to be recognized as high performers and leaders in multiple G2 reports is a testament to the excellence of the entire Blink organization.” 

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Our product is featured in several Grid categories on G2. G2’s Grid Reports have four categories, with the best being Leader, followed by High Performer, Contenders, and Niche. Here’s a quick synopsis of four of those categories Blink is featured in, how the category is scored, and how Blink fared.

Employee Communications

New G2 trust badges: 

• Leader in Employee Communications Platforms Overall
• High Performer in Enterprise Employee Communications

Notable movement: 

• Increased by 29 in the Mid-Market Grid® Report for Employee Communications in Spring 2024
• Increased by 25 in the Relationship Index for Employee Communications in Spring 2024
• Now included in the Enterprise Implementation Index for Employee Communications in Spring 2024

Employee Communications is a critical function for any organization, but it becomes more difficult (and important) to get right as organizations grow their workforce. Keeping employees engaged and informed is no small feat in fast-paced office environments or along the frontlines. Features like Blink’s News Feed help teams deliver internal, top-down communications, while comments, group messages, and surveys help Blink users foster a workplace based on two-way feedback and collaboration. 

To be named a Leader in Employee Communications Platforms Overall, Blink needed a minimum number of reviews as well as a high customer Satisfaction score and a large Market Presence compared to the rest of the category. 

To be named a High Performer in Enterprise Employee Communications, Blink needed a minimum number of reviews, as well as a high customer Satisfaction scores and a low Market Presence compared to the rest of the category. 

According to G2, products included in the Employee Communications category must be able to: 

• Create internal content campaigns
• Personalize distribution of communication
• Segment company into designated groups
• Allow employees to subscribe to topics or content of interest
• Analyze performance of content shared within the application

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Frontline Worker Communications

New G2 trust badges: 

• Leader in Frontline Worker Communications Platforms Overall
• Easiest to Use in Mid-Market Frontline Worker Communications Platforms 

Notable movement: 

• Now included in Enterprise Grid® Report for Enterprise Frontline Worker Communications Platforms

Frontline Worker Communications is a unique challenge for each organization trying to improve frontline productivity and collaboration. Depending on the locations, work environments, geographical dispersion, and the needs of the workforce, staying connected to frontline workers requires a mobile-friendly, easy-to-use solution. Simply giving frontline workers access to the same apps and platforms as their office colleagues won’t work—they need access to be seamless, communication to be effortless, information to be readily available, and all in one tool, ideally. 

With Blink, a robust suite of built-in features delivers a complete frontline communications solution. Organizations love Secure Chat, which helps workers have one-on-one or group discussions with managers and colleagues, and the Content Hub, which gives workers a convenient place for all their important policies and documents. On top of that, the deep integrations with HRIS, payroll, and IT tools paired with single sign-on access to those tools makes it easier than ever to keep frontline workers engaged and informed. 

To be named a Leader in Frontline Worker Communications Platforms Overall, Blink needed a minimum number of reviews as well as a high customer Satisfaction score and a large Market Presence compared to the rest of the category. 

According to G2, products included in the Frontline Worker Communications category must be able to: 

• Provide real-time messaging capabilities, allowing frontline workers to communicate quickly and efficiently with their colleagues and supervisors
• Provide the ability to broadcast announcements and updates, such as policy changes or emergency alerts, to specific individuals, groups, or the entire workforce
• Enable the sharing of documents, manuals, standard operating procedures (SOPs), and other resources
• Provide survey and feedback tools to gather insights from employees
• Have a specific and designated use case for frontline and deskless workers

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Employee Engagement

New G2 trust badges: Leader in Employee Engagement Platform Overall

Notable movement: Increased by 12 in the Enterprise Relationship Index for Employee Engagement

Employee Engagement is a vital metric for organizations whether the workforce is based in an office or is on the frontlines. By striving to keep employees engaged, organizations can help increase productivity, lower turnover rates, and boost profitability. HR teams often take on the role of employee engagement, working diligently to solicit feedback, keep an eye on employee sentiment, and promote a positive workplace through constant worker recognition. 

With Blink, HR teams have greater access to the frontline worker— a group that is notoriously difficult to gauge and suffers from high rates of turnover typically. With built-in Surveys, keeping tabs on the sentiment of mobile workforces is easier than ever. Creating a culture of appreciation and bringing visibility to the achievements of frontline workers is easy with Recognition in Blink, which allows HR teams to send Kudos that mark anything worth celebrating in the Feed in seconds. 

To be named a Leader in Employee Engagement Platforms Overall, Blink needed a minimum number of reviews as well as a high customer Satisfaction score and a large Market Presence compared to the rest of the category. 

According to G2, products included in the Employee Engagement category must be able to: 

• Enable users to conduct employee pulse surveys to gauge employee satisfaction
• Allow users to design and distribute custom pulse surveys
• Organize and maintain data collected from pulse surveys for reporting purposes
• Promote employee recognition through internal communication channels

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Employee Intranet

New G2 Ttrust badges: High Performer in Employee Intranet Platform Overall

Notable movement: Increased by 10 in the Mid-Market Implementation Index for Employee Intranet in Spring 2024

Employee Intranets have been around for decades, but as companies strive to keep employees everywhere—including frontline workers—informed and engaged, many require modern, mobile-friendly versions. For a long time, frontline organizations were shut out from the intranet because they worked outside the company network or lacked a company email that provided access to it.

With Blink’s take on the modern intranet, companies can deliver a mobile-first experience that includes access to the content and collaboration tools once only available to their office-based colleagues. Furthermore, companies can personalize the experience based on the individual, the role, or location, to ensure that frontline workers remain focused and enabled with the information they need to succeed. 

To be named a High Performer in Employee Intranet Platform Overall, Blink needed a minimum number of reviews, as well as a high customer Satisfaction scores and a low Market Presence compared to the rest of the category. 

According to G2, products included in the Employee Intranet category must be able to: 

• Provide access to, or the ability to create, an online portal with predefined access
• Allow for collaboration, communication, and file sharing within defined groups
• Be customizable

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See what Blink customers had to say 

Don’t just take our word (and G2’s) for it. Here are some of the recent user reviews that contributed to our rankings this spring. 

“The best Employee Engagement App there is!”

Reviewer: Alex P., 

Company Size: Enterprise (>1000 employees)

Review Date: March 20, 2024

Rating: 5 ⭐

“Blink is a really colorful and engaging app that brings all colleagues in every business together. Supported with world-class hyper care by the team (thanks Elly and Maggie), I have been really impressed with the better functionality it provides over alternative platforms such as Yammer. The team are constantly developing the app as well which makes it future proof. There isn't a better engagement app for businesses.”

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“Great platform”

Reviewer: Sarah B.

Company Size: Mid-Market (51-1000 employees)

Review Date: March 12, 2024

Rating: 4.5 ⭐

“Blink has been a fantastic solution to our work 'intranet' needs. As it's like a social media platform, it has familiarity with our staff that makes it simple to use. It's easy to navigate and the hub section is really useful. Its great that it can also be broken down into teams so that the feed doesn't become too overwhelming.”

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“Blink is an industry game changer for home care integration for team members.”

Reviewer: Jaime W.

Company Size: Enterprise (>1000 employees)

Review Date: February 19, 2024

Rating: 5 ⭐

“Blink links a workforce together and provides a one stop shop that team members can access to complete their work day. The platform provides not only an outlet for communication and for team member camaraderie but also as a workplace hub. Blink is ultra responsive to feedback and uses suggestions to add enhancement and features to the platform. We would be lost without Blink!”

Want to read more reviews of Blink or leave your own? Visit our G2 page today to learn more about what real customers think about our product. 

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Blink customers love the direction of the product

One of the standout results from our G2 reviews is the fact that users are excited about the direction we’re taking the product. We’re constantly improving our product and innovating in new ways to improve the experience for frontline workers, managers, HR teams, Comms teams, and IT teams.

Here’s a few Blink features our users love that you may have missed! 

Blink Assist

The power of GenAI is in the palm of your hands and in your Blink Feed. 

Blink Assist allows users to leverage the power of AI to improve or write posts, helping improve communications style and making translating messages to connect with a diverse workforce easier than ever. 

Blink Assist can help with a post you’ve already written by improving the tone or refining the language. If you’re not sure how to say it, you can have Blink Assist write your post for you based on a prompt you provide. Furthermore, Blink Assist can summarize other posts in the feed, giving you an easy way to highlight items or create a daily digest.

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Mandatory Reads

Mandatory Reads give Administrators the ability to create or mark Pages in the Hub that require attention and action from users—no more manually getting colleagues to sign documents to acknowledge that they have read them.

Mandatory Reads give Administrators the ability to distribute updated policies, documents, and training to teams, and receive an acknowledgment that each individual has read the compulsory information.

If individuals have not acknowledged the Mandatory Read, Administrators will be able to find out who hasn't read the information, follow up with reminders, and/or contact individuals directly through the Analytics function.

Learn more about Blink

Is your company struggling to stay connected to frontline workers? Does employee turnover cause you to toss and turn at night? Getting cold feet thinking about employee engagement?

The Blink employee super app is here to solve your biggest frontline workforce challenges. Blink’s mobile-first app was designed for frontline workers to use on the go. No desk, no email, no problem: everything employees need—from a modern intranet and a social media-like Feed for updates to secure chat and single sign-on access to critical HR and IT tools—is all right there within the Blink app. 

Simplify frontline communications and engagement with Blink. Get a demo today and in a few short weeks you could be up and running with Blink to revolutionize the frontline experience at your company. 

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