What makes her awesome?
Dee has been with Arriva since Christmas 2016, working 3 days a week so she could care for her three children. When the 2019 Covid pandemic hit, Dee started to work 6 days per week and stepped up to become acting supervisor. During this time, the team was nominated for (and won bronze at!) the Made A Difference Awards for the initiative and depot leadership they showed. They were also recognized for having the fewest rates of drivers contracting the virus within the area.
After the pandemic, she continued to work 6 days each week — her children were getting older, and she had a lot of ideas to improve the standards! She continued to invest in herself and in Arriva: In 2023, she passed the passenger-carrying vehicle test, and when the previous supervisor retired, she became the supervisor in April 2024.
She gives immense credit to her team. In her own words:
“The two ladies I work with, Abby and Megan, are not only colleagues but friends as well, and that makes a difference. The friendship and team spirit within the team is very high and we all work together brilliantly. The goals and cleaning standards are at a high standard and we all work together to achieve this — when drivers compliment the cleanliness and difference is what I love most about the work we do.”
Nominated by: Lee Coleman
