Blink is the world's first enterprise app designed exclusively for frontline workers. We're inspired by a single idea: a company’s greatest untapped asset is its frontline. All they're missing is better technology. It's been thrilling for us to see this take shape in diverse organizations all over the world. 80,000 key workers (and counting) rely on Blink every day.
But – we didn’t get here by ourselves. Our brilliant team drives us forward. We have a board, and a clear sense of purpose, to steer our decision-making. Partnerships with extraordinary global businesses fuel our growth.
We're headquartered in London, with offices in New York and Sydney. And we're growing. Want to join us?
We don't do what we do for badges and press clippings – but it's nice to be noticed.
Frontline workers keep society afloat. So why are they still under-resourced? They risk their lives, but don't have access to the basic systems most of us take for granted. A work email. A support network. A voice.
They deserve better. Let's build a world where every single frontline worker benefits from technology. Where their employer protects and invests in them. Where their opinion is valued and their voice is heard.
A better everyday, for every frontline worker.
We know that when you build up your people, they will build up your business
Approach every problem from the perspective of the frontline worker. Overdeliver, don’t sweat the small print, bend the rules to solve them.
We show respect by showing up
Set the agenda, own it, follow up. Have a bias for action. Hustle.
We default to Total Transparency.
If it’s useful, put it out there. Give context – and trust people will understand. If you can’t explain it, don’t do it.
We believe in the power of different perspectives
Be candid. Care personally, challenge directly. Communicate with intention and empathy.
We're learn-it-alls, not know-it-alls.
Ask questions. Listen to the answer. Make your desire to improve bigger than your ego.
We focus on doing a few things brilliantly
At any given moment, there are only a few things that really matter. Always know what they are.
It's 2002, and our CEO Sean Nolan has a pain point: timesheets. He hates how they drain his energy and slow him down.
So, he builds a custom one-click tool for his professional services firm. The tool expands to other boring, transactional admin like expense claims. Then it expands some more, to knowledge sharing, appraisals, colleagues' birthdays…
Before long, the tool does much more than save time. The remote-only team begins to feel close. Employee satisfaction and staff retention soar; in nine years, only five people (out of 200) quit.
Fast forward to 2014. There's still a gap in the market for a sophisticated system that supports non-office workers. Like the timesheet tool, but bigger, better, smarter. Blink is born.
Four years whizz by. Developing the app, making the user experience as frictionless and intuitive as possible. At times it’s a rocky road: five staff members, lots of sleepless nights, ups and downs.
Then, in 2018, Blink lands its first big client: Stagecoach. This leads to another account, and another. Blink starts to win local awards, and then international ones. We launch new offices in New York and Sydney.
Today, we have hundreds of customers across healthcare, logistics, transport, retail and more. Each one of them recognizes the contributions their frontline makes. That makes us proud to work with them.
Our team is lean, focused, and nimble. Despite staying small, we've built an ecosystem that supports enterprises of every size. Each staff member knows our clients – and Blink – inside out. We work closely with our wonderful, vocal user base. In fact, they help us write our product roadmap.
The one-click timesheet tool is a distant memory. But the concept stays the same: cut the parts of work that drag people down. Give them back their time and dignity. Equip them with the information they need to do their job efficiently. Make it easy to love work.
Sales Development Representative, New York